Standard Return Policy

• You have 14 calendar days to return an item from the date you received it.

• All returns must be unused and received in its brand new, original condition (including hangtags and original packaging).

• If you'd like an exchange, please make a return and place a new order.

• All refunds will be credited to the original payer and original form of payment.

• Allow 2 weeks from the date we receive your return for processing.

• There are no refunds on items damaged or lost during shipping. In that case, please file a claim with the carrier.

• We have the right to deny credit if the return does not meet our policy requirements.

• Only items that have been purchased directly on can be returned to us. Aer products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

• All international orders and sales items are final.


Please fill out the form below to start your return. We'll send you the next steps if your return is eligible.

Name *