Holiday Return Policy

Items purchased on that are received between November 22, 2018 and December 25, 2018, may be returned through January 8, 2019. Please note that all other terms and conditions provided in the Standard Return Policy are still applicable with respect to such items purchased. All purchases made after December 25, 2018 are subject to the Standard Return Policy.

Holiday Bundle Return Policy

Holidays bundles must be returned as a set and not by individual items. Individual items that are returned will not be refunded.

Standard Return Policy

• You have 14 calendar days to return an item from the date you received it.

• All returns must be unused and received in its brand new, original condition (including hangtags and original packaging).

• If you'd like an exchange, please make a return and place a new order.

• All refunds will be credited to the original payer and original form of payment.

• Allow 2 weeks from the date we receive your return for processing.

• There are no refunds on items damaged or lost during shipping. In that case, please file a claim with the carrier.

• We have the right to deny credit if the return does not meet our policy requirements.

• Only items that have been purchased directly on can be returned to us. Aer products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

• All international orders and sales items are final.


Please fill out the form below to start your return. We'll send you the next steps if your return is eligible.

Name *