Customer Support

 

PRODUCT CARE INSTRUCTIONS

To clean your Aer bag, please use a damp cloth and mild detergent to spot clean. Afterwards, hang dry outdoors or in a well-ventilated area out of direct sunlight. Do not machine wash your bag because this can lead to damage and shrinkage.

 

INTERNATIONAL SHIPPING POLICY

All international orders and sales items are final.

All prices shown are in USD (United States Dollars).

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

All international shipments are estimated to deliver within 6-10 business days. There may be unexpected delays if your item is selected for a customs clearance inspection. 

 

PAYMENT OPTIONS

Acceptable payment options include: Visa, Mastercard, American Express and Discover.